Plumas County Behavioral Health

If you are experiencing a behavioral health crisis, please call:
1-800-757-7898 or 530-283-6307.

If you are in a life-threatening emergency, dial 9-1-1

Getting Started Accessing Services and CAL-AIM resources

A stakeholder presentation on Cal-AIM changes and what it means for accessing care can be found here: Cal-AIM updates for PCBH

Related PowerPoint that failed during recording: Cal-AIM updates for PCBH

Plumas County Behavioral Health provides standardized State created level of care tools at our Therapy Offices and Wellness Centers around the County, in addition to the Annex office on the following days:


Greenville Therapy Offices - Located in the Indian Valley Medical Clinic at:
176 Hot Springs Road, Greenville, CA 95947
For now - TUESDAYS & THURSDAYS by Appointment only.

Stay tuned for more updates as the Greenville rebuilding efforts continue to move forward.

Quincy Wellness Center - 455 North Main St, Quincy, 95971

Portola Wellness Center - 280 E Sierra Ave, Portola, CA 96122 THURSDAYS

Chester Wellness Center - 372 Main St, Chester, CA 96020 FRIDAYS** 

Quincy Annex - 270 County Hospital Rd, Quincy, 95971


Access appointments are first-come, first-served:
Registration begins at 8:00 AM and Intakes start at 8:30 AM

Must be signed in by 11:00 AM

Expect your initial visit to take 30 minutes to 1 Hour.

**Chester's registration starts at 9:00 AM
Must be signed in by 11:00 AM
Expect your initial visit to take 1-2 Hours

What Should I Bring?

Please bring a photo ID and your Medi-CAL insurance card. If you are not a Medi-CAL beneficiary or uninsured, please contact your private insurance for a list of providers in your area.
Proof of income is preferred but not required.
Please arrange childcare for children under 12.

We Are Here For You:

We are dedicated to providing those we serve with quality innovative behavioral health care in a recovery-based environment. If you have any questions about access or our services, please call the main office at (530) 283-6307, option 1


The Plumas-Sierra Counties Continuum of Care Advisory Board has been moved to this location (

Updated Winter hours for Chester Wellness Center (9:00 AM - 4:00 PM)

1. 988-Suicide & Crisis Lifeline. If you or someone you know is struggling or in crisis, help is available. Call or Text 988 

2. The drop-in center on Bell Lane has closed. Due to community needs assessment data, a Quincy-based Wellness center is expected to better meet the needs of the Quincy community.

Check out our Downtown Quincy Wellness Center!

3. New and Improved 24/7 Access and Crisis line services are available to Plumas County residents. Call anytime, day or night to reach a clinical professional and receive linkage to routine and urgent Mental Health and/or Substance Use Disorder services. The 24/7 Access and Crisis line will be answered by Plumas County Behavioral Health Staff Monday-Friday 8:00 AM to 5:00 PM, excluding holidays and office closures. After hours, on weekends, and on holidays, the line will be answered by a contracted provider.

Services available through this line include:

  • Information on available Behavioral Health Services
  • How to file a Grievance, Appeal, or a State Fair Hearing
  • Being provided a routine new or returning client appointment
  • Crisis support for mental health and substance use needs
  • Next-day urgent/crisis appointments with the clinician of the day
  • Community Resources and supports
  • How to make a referral to Behavioral Health

4. A new hotline specifically for caregivers provided by the "Caregiver Action Network". You can reach the Caregiver Help Desk by calling 1-855-227-3640. For information on this new line, you can check out this news link or you can visit their website

Would you like to make a difference and serve on the Behavioral Health Commission Board? 
Click here to apply for the Plumas County BHC Board application (PDF)

The MHSA Draft 3-Year Plan is here!!!

The MHSA FY2023-2026 Three-Year Plan is available for review with public comment added.

MHSA Draft 3-Year Plan #2

Please contact Kristy Pierson at 530-283-6307 ext. 7011200 with any questions or at

COVID-19 Resources:

"In this time of a worldwide pandemic, it is important to keep in mind the high level of resilience that individuals, families, and communities evidence. To support and bolster such resilience, I am making my book ROADMAP TO RESILIENCE available for FREE to help individuals cope with ongoing adversities and losses". To get info go here ROADMAP TO RESILIENCE

Coping with Stress During Infectious Disease Outbreak (PDF)

Social Distancing (PDF)

Feeling Stressed by COVID‑19?
Help is just a phone call away!

CalHOPE Warm Line:
(833) 317-HOPE (4673)

Are you frustrated? Stressed? Worried? Then call to talk with people like yourself and get emotional support and coping tricks. We can connect you with resources to help during these uncertain times.


Accessing care and our services during the COVID-19 Pandemic.

Plumas County Behavioral Health is here to support our communities during this time of heightened concern and uncertainty. 

This is how our services are changing to limit exposure while continuing to serve our community.

  1. Medication management is by appointment only and if the client is symptom-free.
  2. Jail-based services are being provided through telehealth equipment.
  3. Crisis services will remain unchanged for now.
  4. We structure our lobbies where people may sit six feet apart and will continually disinfect all common areas.

24/7 Free Medi-Nurse Call Line Launches for COVID-19 Questions: (877) 409-9052

DHCS (Department of Health Care Services) launched a free, 24/7 Medi-Nurse advice line to answer questions about COVID-19 for anyone who:

  • Doesn’t have insurance, or
  • Is a Medi-Cal beneficiary but doesn’t have a regular doctor or managed care plan to oversee their care.

The nurses who field the questions can help callers:

  • Understand if symptoms might be related to COVID-19
  • Determine whether they need to self-isolate
  • Decide if they need to see a doctor to get tested and/or treated
  • Connect with a Medi-Cal provider who can help them get enrolled

Please tell the people you serve about the new Medi-Nurse line to help them understand more about COVID-19 symptoms, testing, and treatment. Flyers and social media content to share are on the DHCS website (

 Medi-Nurse Call Line:  (877) 409-9052

Mission Statement

Our Mission is to provide respectful, culturally sensitive, and strength-based behavioral health services that promote wellness, self-sufficiency, and recovery from mental illness and/or addiction

Additional information can be attained by calling Plumas County Behavioral Health at (530) 283-6307, option 1.
Between 8:00 AM and 5:00 PM Monday through Friday.
After hours and holidays, crisis assessments can be initiated by calling our 24/7 access line at (530) 283-6307 or (800) 757-7898.
In situations involving immediate risks to public safety dial 9-1-1

A wide range of services are available, from short-term to intensive, based on your needs. These time-limited services are designed to foster resiliency in individuals and families and to promote wellness.

Provider List-English (PDF)

Provider List-Spanish (PDF)

Plumas County Behavioral Health Organizational Chart (PDF)


  • Sharon Sousa, LMFT, Behavioral Health Director
  • Kathy Schwartz, LMFT, Unit Clinical Supervisor
  • Jessica McGill - Quality Assurance and Compliance Manager
  • Patients Rights Advocate - Smithwaters Group 1-800-970-5816