Patient Rights

To Contact the Consumer Rights Advocate - 

The Smithwaters Group 1-800-970-5816 smithwaters@comcast.net

Patients Rights Advocate

Ensuring the rights of recipients of services is a high priority in Plumas County.

Whenever an individual is involuntarily detained in a hospital setting, California law affords certain very specific legal protections and the availability of a knowledgeable advocate to speak on behalf of the detained consumer. A Consumer Patients' Rights advocate will present the expressed interests of the client in Certification Review hearings and various other legal procedures that may occur routinely or which are requested by the client. Whenever a client in the local system feels their rights are being infringed upon or even denied, that consumer can request a review of the instance and a thorough investigation will be done.

Download your Guide to Medi-Cal Mental Health Services

Guide To Medi-Cal Mental Health Services (PDF)

Also available at any of our front desks and lobbies.

Presentation from The Smithwaters Group on Involuntary Holds

The Sept 6, 2023 SmithWaters Group 5150 - Involuntary Holds Training (MP4)