Civil Rights Protection

Overview of Title VI-Civil Rights Protection

Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance. Specifically, Title VI provides that "no person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance." (42 U.S.C. Section 2000d).

All transit agencies that receive some kind of federal financial assistance (which is virtually all of them) must demonstrate to the Federal Transit Administration (FTA) that they do not discriminate against people with minorities.

Title VI Complaint Procedure

Any person who believes she or he has been discriminated against by the Plumas County Transportation Commission on the basis of race, color, or national origin may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint Form to the Executive Director of the Plumas County Transportation Commission at the following address:

Executive Director, Plumas County Transportation Commission
1834 East Main Street
Quincy, CA 95971

The Executive Director of the Plumas County Transportation Commission will investigate complaints received no more than 180 days after the alleged incident. The Commission will process complaints that are complete.

Once the complaint is received, it will be reviewed to determine if it is within the Plumas County Transportation Commission’s jurisdiction. The complainant will receive an acknowledgment letter informing her/him whether the complaint will be investigated.

The Executive Director of the Plumas County Transportation Commission has 30 days to investigate the complaint. If more information is needed to resolve the case, the complainant will be contacted by letter. The complainant has 10 business days from the date of the letter to send the requested information to the investigator assigned to the case. If the investigator is not contacted by the complainant or does not receive the additional information within 10 business days, the case may be administratively closed. A case may also be administratively closed if the complainant no longer wishes to pursue their case.

After the investigator reviews the complaint, she/he will issue one of two letters to the complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed. A LOF summarizes the allegations and the interviews regarding the alleged incident and explains whether any disciplinary action, additional training of the staff member, or other action will occur. If the complainant wishes to appeal the decision, she/he has 10 days after the date of the letter or the LOF to do so.

A person may also file a complaint directly with the Federal Transit Administration, at FTA Office of Civil Rights, 1200 New Jersey Avenue SE, Washington, DC 20590.

Notifying the Public of Rights under Title VI

  • Plumas County operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Plumas County.
  • For more information on Plumas County’s civil rights program pertaining to transit issues, and the procedures to file a complaint, email the Plumas County Transportation Commission Staff or call at 530-283-6268; or visit the Public Works Headquarters at 1834 East Main Street, Quincy, CA 95971. For more information visit the Transportation Commission Webpage on the Plumas County official website:
  • A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Avenue, SE, Washington, DC 20590

Title VI Complaint Form

A Title VI complaint form is available here: Complaint Form (PDF)

Title VI Plan

A complete copy of the Title VI Plan is available here: Title VI Plan (PDF)