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Quality Improvement
Quality in Behavioral Health Services
Quality determines whether services increase the likelihood of achieving desired mental health outcomes and whether they meet the current requirements of evidence-based practice. Quality is important in all mental health systems because good quality ensures that people with mental disorders receive the care they require and that their symptoms and quality of life improve.

Quality Improvement Work Plan
As required by the California Department of Health Care Services, Plumas County Behavioral Health produces an annual Quality Improvement Work Plan (QIWP). In accordance with requirements, the QIWP establishes the quality improvement goals for the current fiscal year and describes quality improvement activities, including plans for sustaining improvement, monitoring of previously identified issues, and tracking of target areas over time. The QIWP demonstrates how the planned quality improvement activities have contributed and will contribute to meaningful improvement in clinical care and services provided. At the end of each fiscal year, the goals stated in the QIWP are evaluated to determine the overall effectiveness of the behavioral health system and the quality improvement program. The system is community-based and focused on the inclusion of the individuals and family members served. The system is also reflective of business principles in which services are delivered in a cost-effective and outcome-driven fashion.

Current Quality Improvement Work Plan
PCMH QI Work Plan FY17-18

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